![]() Dispute resolution approaches in cases of delivery problems or errors.Customer Support and Issue Resolution Policies.Reliability analysis based on anecdotal evidence from customers.Average wait times for each service as recorded by users' experiences.Membership programs: DoorDash DashPass vs Uber Eats Pass.Comparing app interfaces: ease of use, aesthetics, loading speeds, etc.User Experience and Mobile App Features.Local gems available through each service.Exclusive partnerships with popular chains.Variety of cuisine options on both platforms.Comparing regions where DoorDash and Uber Eats are available.Reasons to order food online in Russia 2018.Market size of the food delivery industry in the U.S.QSR orders in the last month in the U.S.Food & drink apps with the highest growth in sessions in Russia 2020.Consumers who think takeout food is essential to their way of life in the U.S.consumers ordering takeout/delivery from full-service restaurants 2015 Consumers not using restaurants as often as they would like in the U.S.Use of GrubHub to order food for takeout or delivery in the U.S.Methods of ordering food for takeout or delivery in the U.S.Consumers not using restaurants as often as they want U.S.diners as of September 2014, by type of day consumers spend per week when ordering takeout 2016 Consumers not using restaurants as often as they want in the U.S.Consumers who tip when ordering takeout in the U.S.Share of consumers with restaurant mobile apps in the U.S.Amount households spent when eating out together South Korea 2021.consumers who enjoy takeaways 2016, by gender Reasons to order food online in Russia 2018 ![]() 2014įood & drink apps with the highest growth in sessions in Russia 2020 consumers ordering takeout/delivery from full-service restaurants 2015Ĭonsumers who think takeout food is essential to their way of life in the U.S. as of April 2014Ĭonsumers not using restaurants as often as they would like in the U.S. Use of GrubHub to order food for takeout or delivery in the U.S. Methods of ordering food for takeout or delivery in the U.S. diners as of September 2014, by type of dayĬonsumers not using restaurants as often as they want U.S. as of July 2014Ĭonsumers not using restaurants as often as they want in the U.S. 2016, by incomeĬonsumers who tip when ordering takeout in the U.S. as of April 2014Ĭonsumers not using restaurants as often as they want in the U.S. Share of consumers with restaurant mobile apps in the U.S. dollars.Īmount households spent when eating out together South Korea 2021 Between 2019 to 2020, the industry reported its largest year-on-year growth increasing by around three billion U.S. dollars in 2020, the highest figure since 2007. amounted to approximately 14 billion U.S. Consumer spending on pizza delivery in the U.S. One of the most delivered food items in the United States is pizza. dollars in 2019 and by 2024, the figure was forecast to exceed 85 billion U.S. Meanwhile, online food delivery revenue worldwide has been increasing since 2017. By 2024, China’s online food delivery revenue was forecast to reach over 67 billion U.S. ![]() Online delivery services are forecast to increase not only in the United States but in other countries as well. Meanwhile, Uber Eats was the most used food delivery service in Miami.Ĭonsumer use of online delivery services grew substantially after the outbreak of the coronavirus (COVID-19) pandemic in 2020. In 2021, DoorDash was the most used food delivery service in San Francisco. ![]() Meanwhile, Uber Eats held the second highest share with 23 percent. With a market share of 65 percent, DoorDash dominated the online food delivery market in the United States as of February 2023.
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